SECTION A

1.    Provisional Driving Licence  

All Trainees must be in possession of a signed provisional driving licence at the beginning of their training.

On your first lesson, we will start with sorting out the paperwork: provisional licence check, eyesight check, read and sign business terms and conditions. We will then discuss your training goals before we start covering the basic skills to get you on your way.

2.       Cancellations

At least 36 hours’ notice must be given by you if there is a need to cancel or reschedule a lesson booking. Failure to give such notice will result in the lesson fee being charged, a loss of deposit or of hours reserved for the test.

Cancellation or rescheduling must be requested through the Total Drive app at least 36 hours before the lesson. If you experience any difficulty using the app, please email us at info@enroutedriving.co.uk. Make sure to include your name, lesson date and time, and your instructor’s name in the email. (See also "7. Block Booking" and "11. Refund.")

3.       Official Driving Test

Please be aware that the test vehicle will be withheld for the driving test if, in the instructor’s opinion, the trainee is not at test standards.

4.       Bookings

Bookings are made on the undertaking that En Route Driving is not responsible for the postponement of training due to adverse weather, mechanical failure of the vehicle, absence of staff or any other cause. En Route driving cannot be held responsible for driving tests being postponed by the driving standards agency.

5.       Prices

The prices shown are for Westhill, Banchory AB31 5 and AB10, 11, 15, 16, 24, 25, 11 9JP. Prices may vary depending on pick up and drop off location. Please contact us for prices if your area is not listed.

6.       Payment

Payment for Regular Driving Lessons:

6.1 Payment Due Date:

All pupils must purchase their lesson credits at least 2 days in advance if they decide to use bank transfer. We now offer bundle payment options:

• 4-Hour Bundle: Covers 2 x 2-hour lessons
• 8-Hour Bundle: Covers 4 x 2-hour lessons.

6.2 Payment Methods:

All payments for driving lessons are made to En Route Driving Ltd. Payments can be made by debit/credit card through the Total Drive App or by bank transfer to the following details:

• En Route Driving Ltd
• Sort Code: 40-20-55
• Account Number: 10348201

If you wish to use bank transfer, ensure your payment is made at least 2 days before your scheduled lesson to access your credit.

Registered Office Address: 2 Melville Street, Falkirk, FK1 1HZ
Company Registration: SC570900

Online Booking Service:

En Route Driving Ltd provides an online booking service, facilitated by a third party, for the purchase of driving lessons and packages with En Route Driving instructors. Their Terms and Conditions can be found at the bottom of their website.

6.1.    En Route Pre-Paid Booking Agreement

Money for pre-bookings will be used to pay your instructor on a lesson by lesson basis, once each lesson has been delivered to you.

If there’s a problem with your lesson, you must let us know within 2 hours after it finishes. Payments to the instructor are sent after this time, so it’s important to contact us quickly. Please email us at info@enroutedriving.co.uk with your name, lesson date and time, and your instructor’s name. If we don’t hear from you, the instructor will automatically be paid for the lesson.

7.     Block Booking Discount

To qualify for a block booking discount:

• You must be registered for multiple lessons per week (minimum of 2).
• Purchase the required credits in advance using our bundle options:
  • 4-Hour Bundle: Covers 2 x 2-hour lessons
  • 8-Hour Bundle: Covers 4 x 2-hour lessons.

If you complete the multiple lessons booked per week, the discount applied will carry forward to your next purchase.

To avail the discount, the pupil must use a unique discount code provided by their driving instructor or school at checkout, but only if they have two or more lessons in their shopping cart.

The agreement is that the pupil should only use the discount code at checkout when they have 2 or more lessons in their cart. Using the code for a single lesson per week will be considered a breach of trust, resulting in the cancellation of the lesson, closure of the pupil's account, and the application of a refund fee if applicable.

If a pupil books more than one lesson per week and applies the discount code, but later cancels any lesson, resulting in only one lesson remaining, they will be charged the full amount for that lesson.

7.1 Validity and Expiry of Block Booking Vouchers:

We no longer issue block booking vouchers. However, for any existing block booking vouchers that were purchased, the following terms apply:

Block booking vouchers are valid for 1 month from the date of purchase. Once the first lesson has commenced, the learner has a further 5 weeks to complete each block of hours. Failure to complete the lessons within this time frame will result in the loss of the discount.

If you encounter any difficulties in booking lessons with your instructor, you must notify us in writing at least 1 week before your voucher expires to avoid disappointment. Please email us at info@enfroutedriving.co.uk.

7.2 Refunds and Credit Notes:

Block bookings are non-refundable unless zero hours have been used. If you are unable to complete or continue your course, or if you are not fully satisfied with a recent driving lesson, please inform us via email at info@enroutedriving.co.uk, stating the reasons why. We will review your email and contact you promptly.

A credit note can be issued for your remaining lessons, which can be used with another available driving instructor. The credit note expires 1 month from the date of issue.

A full refund (less cancellation charges) for block booking will only be issued if zero hours have been used, and you have made the payment directly to ERD Ltd through bank transfer or debit card. To request a refund, you should contact us in writing within 30 days of the purchase date.

8.       Assessment Lesson

Following an assessment, if required, your driving Instructors will give you an estimate of the amount of hours they believe you will require to prepare for the driving test. Should more hours be needed for you to be at test standard, you will be advised. See 3.Official Driving Test above.

9.       Click here for our Privacy Policy

10.       Offers

Please Refer to clause 7. Block Booking Discount

11.   Refunds

Refunds are only given for lessons that have not been used and must be requested by email at info@enroutedriving.co.uk at least 36 hours before the lesson's start time, if the lesson is already booked.

• There is a 2% cancellation charge for processed orders, which will be deducted from the refund amount.
• Refunds can take up to 14 days to appear in your bank account.

11.1.  Lessons bought on offer:

For lessons bought on offer, example block booking, where you have already used up some of the hours, you will only receive a partial refund of the remaining balance. To calculate the partial refund due, you will be charged the full price of the lesson/s you have taken before any deduction is made.

SECTION B   

Terms and Conditions for Fast Pass Course

By booking a fast pass course with En Route Driving Ltd, you (referred to as "you" or "the pupil") indicate that you have read, understood, and agree to be bound by the following terms and conditions:

1. Definitions:
- "You" or "the pupil" refers to the person named on the booking form.
- "We" or "us" refers to the self-employed instructor.
- "The driving school" refers to En Route Driving Ltd, the driving school administering the provision of the driving course, booking the tests, and allocating you to a self-employed subcontractor who is a registered DVSA driving instructor.
- "The instructor" refers to a driving instructor acting on his/her own or on behalf of a driving school when providing the course.

2. Course Duration: Each course is for the total number of hours booked, including the time required for taking your practical test. Driving courses are not guaranteed to be completed within one week. Larger courses, such as 30 hours or more, may be completed over two weeks, subject to instructor availability.

3. Transport to Theory Test Centre: If transportation to the theory test centre is required during a lesson, the time spent on transportation will be considered part of your lesson time, from the moment you arrive in the car until we drop you off home after the theory test. Transport to the theory centre will be arranged only upon request to ensure lesson times align with the test time.

4. Pricing and Test Fees: The prices quoted in the course guide include the test fees required for your course, which we will book and organise for you.

5. Payment and Instructor Fees: A minimum deposit of £100 is required to secure your fast pass course booking once the test and course dates have been agreed upon. The remaining balance, which can also be paid directly to the instructor, must be settled no later than 7 days before the course start date.

6. Start Dates and Deposit Refunds: Please note that all deposits made with our driving school are non-refundable. Once a deposit is received, it is considered a commitment to secure your spot for driving lessons. We allocate resources, including instructor availability and lesson scheduling, based on the deposit received. As a result, we are unable to refund deposits in the event of cancellation or rescheduling. We highly recommend that you carefully consider your availability and commitment before making a deposit. We are committed to providing you with quality driving lessons and ensuring that you are prepared for your test day. Thank you for your understanding.

IMPORTANT: 

7. Course Duration and Additional Tuition: All courses are booked based on average learning capabilities derived from past client experiences and are intended as a rough guide only. No guarantees can be implied by any advisor or instructor. You should be prepared for extra tuition if it is deemed necessary before you are allowed to safely attend the driving test.

Please note that the test vehicle may be withheld for the driving test if, in the instructor's opinion, the trainee is not yet at test standards.

SECTION C

Terms and Conditions - Driving Lessons in Pupil's Car

1. Introduction

These terms and conditions govern the provision of driving lessons by En Route Driving School ("the School") in the pupil's car. By engaging in these lessons, both parties agree to adhere to the following terms and conditions.

2. Instructor and Vehicle

2.1 The instructor provided by the School is fully qualified and licensed to provide driving lessons in the UK.
2.2 The instructor will use their own learner car equipped with dual controls for all driving lessons.

3. Purpose and Limitations

3.1 Driving lessons in the pupil's car are for instructional purposes only, aiming to enhance driving skills and knowledge.
3.2 The instructor will focus on teaching and guiding the pupil to improve their driving abilities, including techniques, road rules, and hazard perception.
3.3 The instructor will not accompany the pupil to the driving test or provide transportation services to/from the test center.

4. Legal Requirements

4.1 The pupil acknowledges and agrees to comply with all the same legal requirements for cars used on the driving test, as outlined by the DVSA in the UK.
4.2 For further information on legal requirements for test vehicles, please refer to; https://www.gov.uk/driving-test/using-your-own-car

5. Safety and Insurance

5.1 The pupil's car must meet safety requirements and be adequately insured for driving instruction purposes.
5.2 The pupil is responsible for maintaining their vehicle in a safe and roadworthy condition during the lessons.
5.3 The School and instructor will not be held liable for any damage or loss arising from the pupil's vehicle during the lessons.
5.4 In the event that the instructor wishes to use a paid parking service to park their own car while delivering the driving lessons, the pupil will be responsible for covering the parking charges incurred during the lesson.

6. Lesson Scheduling and Cancellations

6.1 Lesson scheduling will be arranged directly between the pupil and the instructor, based on mutual availability.
6.2 The pupil must provide at least 36 hours' notice for lesson cancellations or rescheduling. Failure to do so may result in a cancellation fee.

7. Fees and Payments

7.1 The cost of driving lessons remains as outlined on the company website.
7.2 Payment for the lessons will be made directly to the instructor according to their preferred payment method.

8. Confidentiality

8.1 Both the School and instructor shall treat all information disclosed by the pupil during the lessons as confidential and shall not share it without the pupil's consent, unless required by law.

9. Liability and Responsibility

9.1 The driving instructor provided by the School will adhere to all legal obligations and requirements regarding driving instruction.
9.2 In the event of an accident or incident that occurs during a driving lesson, the driving instructor's responsibility is limited to fulfilling their legal obligations as a licensed driving instructor.
9.3 The School and driving instructor shall not be held liable or responsible for any damages, losses, injuries, or claims arising from accidents, incidents, or any other circumstances that occur during or as a result of the driving lessons.
9.4 It is the pupil's responsibility to ensure they have adequate insurance coverage for their vehicle to address any damages, losses, or liabilities resulting from accidents or incidents during the driving lessons.

10. Governing Law and Jurisdiction

10.1 These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
10.2 Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

By engaging in driving lessons in the pupil's car with an instructor provided by the School, the pupil acknowledges that they have read, understood, and agreed to these terms and conditions, including the limited liability and responsibility of the driving instructor in case of accidents or incidents.